Good customer service is the life blood of any business. Customer service is all about bringing customers back. And about sending them away happy—happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in turn, become repeat customers.
Shop Local Programs
In June 2012, the Chamber hosted its first cash mob—a new movement aimed at supporting local businesses and rebuilding communities. Organized through social media, mobbers agree to patronize a local business at a particular time and spend money. The catch: the location is kept a secret until the last minute, although staff releases clues in advance to tease mobbers on where the hit will take place. The first mob brought in $1,085 in about 30 minutes! The Chamber plans to host around one cash mob a month throughout Campbell County.
Gold Gift Certificates
In 2014-2015, your Chamber helped keep more than $387,900 in the local economy via the Gold Gift Certificate program.
Gold Gift Certificates are available in $5-$100 increments and expire 18-months after the issue date. There is a $.25 fee per certificate. To order, call (307) 682-3673, e-mail firstname.lastname@example.org or stop by the Chamber office at 314 S. Gillette Ave. When you purchase and spend Gold Gift Certificates, you support more than 350 local merchants. View the merchant list [PDF].
Gold Gift Certificates Advertising/Participating Merchants
The Chamber initiated the Gold Gift Certificate program to promote local products and services as well as provide a means for reducing retail purchase leakage to surrounding communities. There are eight full-color advertising slots available on the certificates. Advertising sales for the Gold Certificates begin in the first quarter of each year. For more information, contact Darlene Robertson at (307) 680-1192 or email@example.com.
Participation in the Gold Gift Certificate program is free and voluntary, and members must be in good standing to participate. View the merchant list [PDF].